Friday, 9 January 2015
Directorate of Education (DOE) has started hearing under GR mechanism
Many children studying in schools run by Delhi government have filed written complaint before Deputy Director of Education (DDE) against lack of basic facilities like improper sitting arrangements, drinking water, lack of toilets, sanitation etc. in their school. They have registered their complaints by using Grievance Redressal Mechanism established by DOE under provision of Sec 32 of RTE Act.
On the basis of these complaints DDE has appointed an Investigation Officer (IO) to investigate the matter. Today the appointed IO has called these children for hearing. During the hearing these children has given their statements before the IO.
In earlier Education Department never followed the process of hearing on complaints. DOE always disposed off the cases in a closed room without any inquiry and without giving opportunity of hearing to aggrieved person. Time to time we have regularly made strong opposition. Now they have started the hearing process and it is a welcoming step by DOE. We hope now DOE will take action as per statement of these children.
Delhi Commission of Protection of Child Rights (DCPCR) is habitual to dispose off the cases without any inquiry and hearing opportunity and act like a postman on RTE grievances. So DCPCR should learn from this.